Frequently Asked Questions

A Pantra micro-market is a self-service retail solution that combines the security of a vending machine with the product diversity of a market. It features both ambient and refrigerated sections, offering a wide range of products accessible 24/7 through our mobile app.

Unlike traditional vending machines, Pantra offers a much wider selection of products, including fresh food, beverages, snacks, and essentials. Our micro-markets are designed with premium materials to complement your space, and they use AI and computer vision technology to provide a seamless shopping experience without the need for cash or cards.

Pantra micro-markets are ideal for multi-family residential buildings, office spaces, college campuses, hotels, hospitals, and other locations where people need convenient access to a variety of products. They're designed to fit seamlessly into lobbies, break rooms, common areas, and other shared spaces.

Once your location is approved, a Pantra micro-market can typically be installed within 2-3 weeks. The actual installation process usually takes less than a day, with minimal disruption to your space.

Pantra is fully managed by our team. We handle all aspects of maintenance, restocking, and customer service. Our team monitors inventory levels remotely and schedules restocking based on usage patterns, typically 1-3 times per week depending on demand.

Our support team is available 24/7. Most issues can be resolved remotely, but if needed, a technician will be dispatched to your location within 24 hours. You can contact us via phone, email, or through the Pantra app.

Pantra offers a wide range of products including snacks, beverages, fresh food, grab-and-go meals, essentials like toiletries, and more. Our product selection is customized based on the needs of your specific location and can evolve over time based on purchasing patterns and feedback.

Yes! While our AI helps optimize product selection based on usage, you can request specific items or categories to be included in your Pantra. Users can also request products through the app, which helps us continuously improve our offerings.

Prices are competitive with local convenience stores and markets. We strive to offer fair pricing while ensuring quality products and convenient access. Prices are clearly displayed in the app and at the micro-market.

Our standard Pantra micro-market has the following basic specifications: - Dimensions: 57" H x 60" W x 24" D (145cm x 152cm x 61cm) - Weight: 181 kg (400 lbs) For detailed technical specifications, power requirements, connectivity options, and customization possibilities, please contact our sales team. We offer various configurations to meet specific location needs and can provide comprehensive technical documentation during the consultation process.

Users download the Pantra app, create an account, and add a payment method. To shop, they simply open the app, scan the QR code at the micro-market, take the products they want, and close the door. Our computer vision technology automatically detects what was taken and processes the payment through the app.

No, there's no minimum purchase requirement. Users can buy as little or as much as they want, whenever they want.

Pantra uses advanced computer vision technology to monitor all transactions. The micro-markets are securely locked and can only be accessed by registered users through the app. Our technology can detect unauthorized access or suspicious behavior, helping to prevent theft and ensure a secure shopping experience.

Pantra micro-markets are designed to be space-efficient. Our standard models require approximately 25-40 square feet of floor space, though we offer different sizes to accommodate various locations. We also need access to power and preferably Wi-Fi, though cellular connectivity is an option.

There's typically no cost to the property for installation or maintenance of a Pantra micro-market. We handle all aspects of the operation, and revenue is generated through product sales. In some cases, we can even offer revenue sharing arrangements for high-traffic locations.

You can request a Pantra by contacting us through our website, email, or phone. Our team will assess your location, discuss your needs, and provide a customized proposal. If approved, we'll handle everything from installation to ongoing management.

Yes, we can sell direct for self operating. Contact our sales team to discuss purchasing options for your business or property.